Returns

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 14 days of receiving your order. To be eligible for a return, the product must be:

• Unused and in its original packaging
• In the same condition as received
• Accompanied by proof of purchase

To initiate a return, please contact our customer service team at info@xthvac.com with your order details. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5-7 business days.

Exchanges

If you received a defective or damaged product, we will replace it at no additional cost. Please contact us within 14 days to arrange an exchange.

Warranty

All products come with a 1-year warranty covering manufacturing defects. If your item becomes defective within this period due to normal use, we will repair or replace it free of charge. Warranty does not cover damages caused by misuse, accidents, or unauthorized modifications.

For warranty claims, please contact us with proof of purchase and a description of the issue.

If you have any questions, feel free to reach out to our support team at info@xthvac.com.